TERMS & CONDITIONS
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Effective Date: [Insert Date]
Last Updated: [Insert Date]
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Welcome to Baby Experts (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website and services, including pump rentals, lactation consultations, and product purchases.
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By using this website or booking services, you agree to these Terms.
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1. Website Use
This website is hosted on Wix.com Ltd.. By accessing our website, you agree to:
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Use it for lawful purposes only
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Provide accurate and complete information
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Not attempt to disrupt or interfere with site security
We reserve the right to refuse service at our discretion.
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2. Services Provided
Baby Experts offers:
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Hospital-grade breast pump rentals
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Lactation consultations
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Related maternal and infant support services
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Sale of breastfeeding and pumping accessories
Services are subject to availability.
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3. Rental Equipment Terms
By renting equipment, you agree to:
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Use equipment according to manufacturer guidelines
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Return equipment in good working condition
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Notify us immediately of malfunction or damage
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Not transfer or sublease equipment
Rental Period: Rental periods begin on the date equipment is picked up or delivered.
Late Returns: Late returns may incur additional fees.
Damage or Loss: You are responsible for lost, stolen, or damaged equipment beyond normal wear and tear.
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4. Hygiene Kits
For safety reasons, hygiene kits and personal-use parts are:
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Single-user only
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Non-returnable
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Non-refundable once opened
5. Payments
Payments may be processed via Wix Payments or integrated third-party providers.
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Payment is required prior to service or rental release
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We reserve the right to cancel unpaid bookings
All prices are listed in Canadian dollars unless otherwise stated.
6. Cancellations & Appointment Policies
Lactation Consultations
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Cancellations within [24 hours] may be subject to a cancellation fee
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Missed appointments may not be refunded
Rentals
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Rental cancellations prior to pickup may be refunded
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Once rental period begins, fees may be non-refundable
7. Health Information
Health information shared during consultations is handled in accordance with our Privacy Policy and applicable professional standards.
8. Limitation of Liability
Baby Experts is not liable for:
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Improper use of rental equipment
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Delays caused by third-party providers
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Indirect or consequential damages
Our total liability shall not exceed the amount paid for the service or rental.
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9. Intellectual Property
All website content including text, branding, graphics, and materials is the property of Baby Experts and may not be reproduced without written permission.
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10. Governing Law
Terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of updated terms.
12. Contact
Baby Experts
Edmonton, Alberta
info@babyexperts.ca
(587)402-1229
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