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CANCELLATION POLICY

In the event that you need to reschedule your booked session, we will work with you to find another suitable time that works for your family. We require a minimum of 24 hours notice if cancellation of a booked appointment is required.


If the cancellation is due to procedures following the health guidelines from Alberta Health Services, we thank you in advance for following the policies and we hope your family stays well.  If you are in need of immediate support, we will attempt to provide as much support as we can over a virtual call during your original time slot. Fees will be changed accordingly.